Insights That Drive Secure Communication Forward

Explore expert articles, industry trends, and in-depth resources on privacy, security, and formal communication solutions.

Insights That Drive Secure Communication Forward

Citizen Experience vs Compliance: The Friction of Paper Notices

Paper notices often remain the default because they look official, and many procedures still treat “sent by post” as the compliance milestone. But citizens experience “official” differently. This article explains why the friction is structural, why “going digital” is not automatically a solution, and what changes when delivery is designed as verifiable infrastructure, not a document format.

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