A fortnightly briefing from Letro for law, finance and fiduciary firms. Every record is dated, sourced and kept.
Nothing filed yet. Issue No. 1 is in preparation.
Practical writing on secure, evidential client communication for regulated firms.
Most organisations sort communication by tone. The sort that matters is by consequence, some messages create obligations that may need to be reconstructed years later, by someone hostile. We’ve written down what that category actually requires: five tests. Most tools in daily professional use pass one or two.
FinIA transformed onboarding into a regulated cost centre. FINMA authorisation and ongoing prudential supervision mean onboarding now creates cost and regulatory exposure before any AUM is booked.
Independent External Asset Managers (EAMs) in Switzerland face a structural onboarding problem: KYC processes that are formally compliant but operationally expensive, slow, and fragile under audit. This article examines whether that problem truly exists, where the cost and risk accumulate before any AUM is onboarded, and why many EAMs are quietly searching for a more “client-portal-like” onboarding experience, without lowering compliance standards under FinIA
Photocopy-based client onboarding quietly exposes Swiss External Asset Managers, trustees, and portfolio managers to avoidable operational cost, audit weaknesses, and data-protection risk before any AUM is onboarded.